Terms & Conditions

Agreement on the use of online store vvez.site


This agreement, hereinafter referred to as the “Agreement”, is between the online store vvez.site, which has an Internet address https://vvez.site, hereinafter referred to as the Online Store or the Site, and the user of the Internet services store, the "Buyer", and determines the conditions for the acquisition of goods through the Site.


1.Main provisions


1.1. This Agreement is between the Buyer and the online store at the time of placing the order. The buyer confirms his acceptance of the terms and conditions established by this Agreement.


1.2. This Agreement, as well as information about the product presented on the Website, is a public offer.


1.3. The provisions of the Civil Code of Ukraine on the retail purchase and sale, as well as the Law of Ukraine "On Protection of Consumer Rights" and other legal acts adopted in accordance with them, apply to relations between the Buyer and the online store.


1.4. The buyer can be any natural or legal person who is able to accept and pay for the goods ordered by him in the manner and on the conditions established by this Agreement on the territory of Ukraine.


1.5. The online store reserves the right to make changes to this Agreement.


1.6. This Agreement should be considered as published on the Website and should be applied and interpreted in accordance with the laws of Ukraine.


2. Product Information


2.1. This product is presented on the Site through photo samples that are the property of the online store.


2.2. This product may differ from the photo samples, but will necessarily correspond to the characteristics of the selected position.


2.3. Each photo sample is accompanied by textual information: price and description of the product.


2.4. At the request of the Buyer, the online store manager can provide (by phone or e-mail) other information that is necessary and sufficient, from the point of view of the Buyer, for him to make a decision on the purchase of goods.


2.5. The price of the goods indicated on the Website may be changed unilaterally by the Online Store, but not after the order has already been placed by the Buyer.


3. The procedure for purchasing goods


3.1. The buyer has the right to place an order for any product presented on the Site. Each item can be ordered in any quantity. The order can be issued by the Buyer in the following ways: made by phone or issued independently on the Site.


3.2. After placing the order on the e-mail of the Buyer, an invoice confirming acceptance of the order is sent, indicating the names of the selected goods and the total amount of the order, which is an integral part of this Agreement. Further, the online store manager contacts the Buyer (by phone or by e-mail) to receive an order confirmation.


3.3. In the absence of goods in stock, the manager of the online store is obliged to notify the Buyer about this (by phone or via e-mail).


3.4. The buyer has the right to make a preliminary order for goods temporarily out of stock by making a prepayment in the manner agreed with the manager of the online store. When the product is prepaid, the order is processed only after the prepayment is made.


3.5. In the absence of the goods, the Buyer has the right to replace it with another product or cancel the order.


3.6. The Buyer has the right to refuse the ordered product at any time before sending it to the Buyer, having notified the Online Store of this in advance (by phone or via e-mail).


4. Delivery and acceptance of goods


4.1. Delivery of goods ordered in the online store, in the agreed quantity and assortment, is carried out by the online store throughout Ukraine.


4.2. Shipping costs are negotiated with the manager of the online store.


4.3. Sending and delivery of the ordered goods is made in the time agreed with the Buyer.


4.4. The buyer is obliged, in the presence of the courier of the online store, to accept the ordered goods by quantity, quality, range and completeness of the goods.


4.5. The fact of acceptance of the goods by the Buyer is the payment for the goods.


5. Payment for goods


5.1. The procedure and terms of payment for the ordered goods are negotiated by the Buyer with the manager of the online store.


5.4. This product is paid only in UAH.


6. Return of goods


6.1. The buyer has the right to refuse the goods after receiving it. Return of goods of good quality is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified goods are preserved.


6.2. The Buyer shall not have the right to refuse the goods of good quality, having individually-defined properties, if the specified goods can be used exclusively by the Buyer acquiring it.

6.3. If the Buyer rejects the goods, the Online Store returns him a sum of money paid for the goods, minus the expenses of the Online Store, related to the delivery of goods to the Buyer and the goods exported from the Buyer, no later than ten days from the day the Buyer presents the corresponding requirement.


7. Other


7.1. The online store reserves the right to expand and reduce the product offer on the Site, regulate access to the purchase of any goods, and also suspend or terminate the sale of any goods at its own discretion.